As government agencies apply a citizen-centric approach to delivering services, state and local government CISOs can help bolster citizen engagement in compliance with organizational cyber policies
When the global pandemic began to spread earlier this year, nearly all businesses shifted to a work-from-home environment. But state and local government agencies needed to continue to operate to serve the citizens they represent and to provide needed services (e.g. health, DMV, social programs, tax, unemployment, etc.).
In order to stay connected with citizens, state and local government agencies have relied on remote collaboration technologies. These platforms have enabled agency leaders to understand citizens’ pain points and to help devise services that are aimed at accommodating their needs.
Government CISOs and security leaders are responsible for ensuring that collaboration platforms used to connect agency leaders and elected officials with citizens are secure for all parties while certifying that these platforms comply with state and local security policies.
Gary Sorrentino, Global Deputy CIO & Chairman, Zoom CISO Council, Zoom
Gary Sorrentino currently serves as the Global Deputy CIO at Zoom Video Communications. For over 12 years, Gary was the Chief Technology Officer for J.P. Morgan AWM’s global technology infrastructure initiatives, where he managed its Data Privacy program and was responsible for Infrastructure, Application and End User Technology Production Support. Prior to joining J.P. Morgan, Gary was Head of Global Infrastructure and Head of Technology Efficiencies at Citi Private Bank, where he was responsible for Global Infrastructure Support and strategic technology initiatives.
Jason Lee, CISO, Zoom
Jason Lee is the Chief Information Security Officer at Zoom with 20 years of experience in technology, with a specialization in information security and operating mission critical services. He was recently the Senior Vice President of Security Operations at Salesforce where he was accountable for the global organization delivering critical end-to-end security operations to customers and employees including company wide network and system security, incident response, threat intel, data protection, vulnerability management, intrusion detection, identity and access management, and the offensive security team.
Prior to Salesforce, he held the position of Principal Director of Security Engineering for the Windows and Devices division in Microsoft with the charter of protecting the online services of Windows Update, XBOX live, and the Microsoft online store. He was also the Senior Director of Developer Services where he was responsible for the design and management of the mission critical PKI for all products across Microsoft. This included cryptographic services in products such as Windows and SQL Server, and cloud services such as Azure and Office 365. Additionally, Jason was responsible for the codesigning and anti-malware services supporting Microsoft in that role.